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FIXBHI.COM-Mobile Phone Display and Spare parts

Return Policy

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1 Month Warranty

Fixbhi wants you to be happy with your purchase and is pleased to provide you with a 1 Month on all our repair parts (excluding Spare Parts, Tools, Accessories), provided there is no physical damage. (Examples: damaged LCD, torn flex cables, super glue, adhesives etc). All items purchased after 15/07/2021.

Hassle Free Returns/Exchanges

Returns/Exchanges shall be processed in a timely manner to better serve our customers needs. Please allow for 3-4 business days for processing from the date of delivery.
Arrangements for a return (merchandise not needed) must be made within 7 days of the original receipt date (this is when the package arrives in your hands, not when you place the order).

Only parts in new, unused condition may be returned to fixbhi.com for a Refund if “not needed” within 7 Days. Make sure to inspect your repair parts carefully upon receipt. Before sending anything back you must contact fixbhi.com via our Customer support on the site. If you do not have an account, you must contact fixbhi.com by completing the Contact Us form or via email, to obtain a manual return . We reserve the right to reject any return based on its condition or non-compliance with our return policy. fixbhi.com is not responsible for parts returned without an authorization number/form. Any part returned to fixbhi.com without the proper authorization and paperwork may take additional time to process the return. All return requests are handled on a case-by-case basis. If in doubt, please contact us and we’ll do our best to help you get it taken care of.

Return postage is firmly the responsibility of the sender. Any packages sent back to FIXBHI.COM via Return to Sender method will be charged the additional shipping cost in the amount of 80 – 140 depending on the final cost incurred.

Refunds
Once a return has been received and approved, FIXBHI.COM will issue a store credit or exchange as noted on the RMA Form. A refund to the original form of payment for the current cost of the part(s) can be done if the item is returned within 7 days from the original receipt date. if product is out of stock If the defective item being returned is outside of 14 days, only an exchange or store credit at the current cost of item(s) will be issued.
All shipping charges are non-refundable and we do not offer any return, refund, or exchange on the Spare parts, repair tools that we sell.
FIXBHI.COM understands that normal wear and tear on your device is typical and if it is not the cause of the defect, we want to continue to assist you in getting your exchange handled. Light scratches that do not pertain to the defect will now be accepted under One Month Warranty