Cancellation and Refund Policy
CANCELLATION POLICY
WHAT IS FIXBHI CANCELLATION POLICY?
Cancellation before shipment: If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team at support@fixbhi.com or call us on +91 6360 562 712 between 9AM and 6PM, Monday to Saturday. In such cases, the order will be cancelled, and the money will be refunded to you within 48-72 business hours after the cancellation request is duly processed by us.
ARE THERE ANY CANCELLATION CHARGES?
There are zero cancellation charges if the order hasn’t been shipped from our warehouse but if the order has already been shipped we’ll not be able to cancel it.
If you want to cancel or change your order before shipment, you can reach out to us at support@fixbhi.com in order to notify. However, actual shipping charges levied by the courier company will be deducted from the amount paid by you.
ARE ALL PRODUCTS ELIGIBLE FOR CANCELLATION?
The policies for all products are different. Please check the Shipping & Returns tab on the main product page to check if the products are cancellable/returnable or not. For any other clarifications, the customers can contact our support team at support@fixbhi.com or call us on +91 6360 562 712 between 9AM and 6PM, Monday to Saturday.